Glossary

A B C D E F G H I J K M L N O P Q R S T U V W X Y Z

Automation

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Branch Probability

Determines the chance of a specific path being taken at decision points (exclusive and inclusive gateways). Configurable per scenario. percentage of paths must add up to 100%.

Cycle Time

The total time from start to finish (Work Time + Queue Time). Representsthe full duration of a customer or request experiences in your process.

Check Interval

Time (minimum 2 minutes) a worker waits before polling for a new task. It affects idle time and utilization calculations. You can also customize the deviation to introduce variability in the polling behavior.

Cost

The financial impact is calculated by combining resource costs (hourly rates × time spent) and fixed costs for specific activities
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Automation

Hourly Rate

Used for calculating labor costs. While it's labeled as an hourly rate, you can select from various salary intervals, including per hour, week, day, month, or year, providing flexibility in how compensation is represented in the simulation.

Instance Volume

Total number of instances (cases) to simulate.

Instance Arrival Period

Sets the base duration over which instances will arrive. This determines the spacing and distribution of instances throughout the simulation.

Automation

Process Instance

One complete run of a process from start to finish. Think of it as asingle customer order or service request moving through your workflow.

Participants (Performers):

Defined by swimlanes or lanes in the BPMN diagram; not configurable in the simulation panel. Edit the modal on the edit modal button on the top right.

Period to simulate

Overwhat simulated period of time the process should start.

Queue Time

The waiting period is when work is ready, but no resources are available to process it. Shows where backlogs and delays occur in your process.

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Automation

Schedules

Assigning schedules, quantities, and costs. Select if the resource is a system vs. manual resource. System resources do not use schedules (System resources do not use schedules, and manual resources require defined schedules)

Start Date

Sets when the simulation begins. Important for calculating elapsed/cycle/calendar time.

Automation

Virtual Worker

A simulated employee who follows real-world constraints can only work on one task at a time during scheduled working hours. Represents actual team members in your simulation.

Work Time

Time required to perform an activity. Users can input base time and its deviation, both in supported time units (e.g., minutes, hours). Deviation realism by accounting for variability

Automation

Glossary

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